My children and I have been going for 5 years. I have never had any issues with them. Always so professional on the phone and willing to get us all in at the same time! They are always on time and never run behind! The hygienist are always gentle and kind!
I switched dentists two years ago when my insurance changed, at which time I started going to the Smile Center because it was closer to my home. I have found the staff there to be courteous, professional and dedicated to their patients. I have been very happy with the care I have been receiving at the Smile Center!
The staff at Smile Center willing to assist with special needs or appointment changes when I need to make them. Very helpful with payment options. Dr B is always available when I need her at short notice too. Great dental office, I have continued to use them even though I don't live in Pepperell any longer!!
Myself and my child have been a patient for Dr. B for years. I have needed a lot of dental work to the point of where I needed dentures. They all were so compassionate, understanding, made me feel safe and not embarrassed of my dental needs. Dr. B is the best! I have recommended her to 5 people already and I encourage you to see her especially if you are afraid of dental work.
I grew up in Pepperell and have been going to Smile Center since I was in grade school. Even though I have moved out of town I still return to Smile Center for routine cleanings and dental work. They have friendly amazing staff and quick, efficient service! I have been a customer for over 10 years and I couldn't be happier with Smile Center's dental services.
I get thorough and excellent care for routine visits or in emergencies. Paperwork and billing are handled efficiently. Options for treatment are explained carefully. Smile Center is appropriately named as I'm greeted with a smile and leave with one of my own.
I was not sure I wanted to go to a new place in town....but when I made the switch I was pleasantly surprised to find the staff so friendly and the dentist so calming and she knows her stuff!!!!!
I then switched my son over and now my daughter (an adult) goes there as well. If you are looking for a new office and better dental experience TRY the Smile Center!